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Firecrest Help

Firecrest is a Crew Readiness and Skills Tracker for volunteer fire brigades. Members attend training sessions by scanning a QR code, track their hours against their Skills Maintenance Programs (SMPs), and keep their qualifications current. Officers run the department, approve members, create sessions, and view reports across the whole brigade.

This site is the user guide for Firecrest.

I am a…

  • Brigade officer

    Set up your department, invite members, run training sessions, and review reports.

    Officer guide

  • Brigade member

    Join your department, scan QR codes at training, and track your SMP progress.

    Member guide

  • Getting started — your first ten minutes with Firecrest
  • Key concepts — what departments, SMPs, qualifications and sessions mean
  • FAQ — common pitfalls and questions

What Firecrest does

  • Records training attendance via QR-code scanning, with optional anonymous feedback.
  • Tracks SMP progress against a pro-rata target that scales through the reporting period — so you always know if you are ahead, on track, or behind.
  • Manages qualifications, including expiry tracking with 30 / 60 / 90-day warnings.
  • Logs incident attendance as well as training, with optional incident-number and incident-type metadata.
  • Generates reports including SMP progress, attendance rate, stale members and qualification expiry, with CSV and PDF export.