Attendance¶
This page covers the three ways attendance gets into Firecrest, and how to review anything that looks off.
How attendance is recorded¶
1. Member self-scan¶
The standard path:
- Officer displays the session QR code on a phone, tablet, or projector.
- Member opens their phone camera, points at the QR.
- The link opens the Firecrest Record Attendance page. The member must be signed in — if they aren't, Firecrest sends them to sign in first, then returns them to this page. Their name is shown at the top; there is nothing to type to identify themselves.
- They can optionally leave anonymous feedback for the session, or attach a photo.
- They tap Record My Attendance.
The page shows a green tick on success or a red cross with a reason on failure.
If the session needs a qualification the member doesn't yet hold, they aren't turned away: the page offers an Add qualification & attend button that adds the qualification to their record and records attendance in one step.
2. Officer manual entry¶
From any session's detail page, the Add Manual Attendance card. Pick the member, add optional notes, and click Add Manual Attendance. Use this for:
- Members without a working phone
- Members who forgot to scan during the session
- Incident attendance (which has no QR)
If you tick Notify member, Firecrest sends the member an attendance confirmation email so they know it was recorded.
Why attendance might be refused¶
When a member scans a session QR, Firecrest checks a few things. Possible refusals:
| Reason | What it means |
|---|---|
| Session has not started yet | They scanned a QR too early. Wait until the session start time. |
| This QR code has expired | Scanned more than 24 hours after the session start. |
| Attendance already recorded | The same member already scanned in for this session. |
| You do not hold the required qualifications | The session is linked to an SMP whose qualification this member doesn't hold — they can add it and attend from the same page. |
| Wrong department | A logged-in member from a different department scanned the QR. |
Who sees the attendance list¶
The full Attendance (N) list on the session detail page — names, recorded timestamps, who recorded each entry, the flagged column, notes — is officer only. Regular members viewing a session page see the session metadata, photos, and the QR code (for upcoming training), but not the attendance roll.
Flagged attendance¶
Firecrest flags any self-scan that lands long after the session ended (the threshold is 1.5× the session duration past end time). Flagged records queue up on the Flagged page in the top nav, where you Approve or Reject them.
See Flagged Attendance for the full walkthrough, including the Approve vs Reject decision guide and what the member sees when you reject.
Anonymous feedback¶
The QR scan flow includes an optional feedback textarea. Members can leave a short comment about the session — for example, what went well or what was confusing.
Feedback is anonymous — it is stored against the session, never against the member. Only officers see feedback. Regular members viewing the session detail page don't see the feedback section at all; it's a private review tool for you.
Feedback appears as cards beneath the attendance table on the session detail page. Each card shows a preview; click a card to expand the full comment in a modal. Sessions with no feedback show an empty-state card.
(Anonymous feedback is shown for training sessions only, not incidents.)